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A bi-weekly roundup of ways to quench smoldering feelings of shame May 11 - May 24 Everyone Has A Personal Dumpster FirePart of my goal when coaching business leaders is for them to feel safe enough to flip open the cover to their personal dumpster fire to help them acknowledge and fix the secret flaming garbage inside them. In a nutshell, this is learning & development. L&D's function is to figure out what someone does know, doesn't know, needs to know, and then get them that necessary skills and knowledge as quickly and permanently as possible. My job for 15+ years was to get people to feel safe enough to lower their façade of "I have my shit together" and share their reality, "I have this shit together but I struggle with that important shit." The lesson I learned: Everyone struggled with something. Learning professionals like me know that humans hide their weaknesses, intentionally and unintentionally. We've got strategies to Analyze, Design, Develop, Implement, and Evaluate (ADDIE) the important shit you don't know but need to know, whether you know or don't know that you don't know it. You struggle with something, regardless if you are aware of it. When I transitioned from corporate L&D to running Learn to Scale providing coaching and consulting, it wasn't surprising to hear how many entrepreneurs are living in their own personal dumpster fire (and how often they're unaware of the fire but can feel the heat). To be more specific, here are the kinds of unsurprising problems I've heard:
In the vast majority of cases, there's deep feelings of shame, guilt, embarrassment, and failure that accompanies these admissions. They look at their challenges as personal garbage. It's not garbage. It's just skill gaps. Everyone struggles with something. An almost universal challenge I've seen small business leaders have is around communication. Sometimes a leader is aware that team meetings aren't efficient or that a team lead doesn't write clear emails. More often, a leader can feel a sense of disconnect or low morale but assumes its normal. Poor communication at small organizations is normal, but it's a piece of garbage that can be thrown out of your dumpster relatively easily and will have a clear positive impact on the business. It's just a skill gap. Everyone struggles. Nothing to be ashamed of. That's why I created the guide, "Drive Your Business Forward With Powerful Communication." It's full of examples of how communication problems look and feel- so you can actually SEE the garbage in your dumpster- and how to throw that garbage out. For something very actionable, skip to page 20 for the SBI approach to feedback. TL:DR- Everyone struggles with something. It's just a skill gap. Nothing to be ashamed of. You can do something about it.
A TL;DR from the CROMy intern, Finn, struggles with impulse control. -Roman Noodles, Chief Ruff Officer New Blog Post: Do the Most Important ThingsAnother thing a lot of leaders struggle with: time management and prioritization. Escape the burnout trap and conquer your entrepreneurial to-do list with these time management and prioritization strategies. Read more... Roman Noodles has a friend staying with me for the weekend, Finn. Finn's seven months old and ten pounds heavier than Roman, but they're pretty equally matched during playtime. Sure, Finn's got energy, but Roman's got speed and agility. Letting them loose in the field, Roman instigates Finn into a chase but her dopey seven-month-old legs just can't get her up to Roman's top speed, let alone pivot and turn like a poodle. However, the sunshine on Roman's black curly hair and all the sprinting-dodging tires him out, which is when Finn finally catches up and tackles him. Watching this, I asked myself: if Roman represents success, am I Finn? Should I keep chasing the poodle of my dreams, hoping it will get tired? Or do I need more years of growth and development and then it will be Roman trying to keep up with me? Then I remember- I'm standing in a field in the afternoon watching two dogs play. This is success, right here. Relishing dog walks, Dan from Learn to Scale Opt-out from the newsletter | Unsubscribe from all emails | Update your Preferences | www.learntoscale.us, Boston, MA 02119 PS. Michael Bolton ain't no dumpster fire, just a cinephile |
Your agency doesn't have a sales problem. It has a people problem. I spent 15+ years building teams, from scrappy startups, to scaling tech companies, to huge agencies like GroupM and WPP. Now, I give small agency owners the SOPs, frameworks, and hard truths they need to build high-performance cultures that run without them.
A bi-weekly roundup of everything TL;DR from the past year December 13 - December 26 A Brief Year In Review Don't forget to enter my end-of-year holiday Cliftonstrengths & 1-1 Giveaway! Contest ends on Monday the 29th. Enter now! The end of the year always puts me into a reflective mood, and out of all my content channels, this newsletter has always been the place I feel most present. The ritual of waking up early on a Friday, putting on vibe-y instrumental music, and setting the lights to...
A bi-weekly roundup of ways to make EOY reviews a little less awkward November 29 - December 12 What Wrapping Paper Do You Use For Tough Love? It’s December 12th. You can practically smell the holiday break. But there is one thing standing between you and that final "Out of Office" auto-reply: The End-of-Year Review. If you are like most small agency owners I know, you are probably trying to find a way to wiggle out of it. You might be telling yourself: "We’re a small team, we talk every day....
A bi-weekly roundup of why now is the best time to measure the worst emotions November 15 - November 28 Burnout, On Sale Now While the rest of the world is obsessing over doorbusters and discount codes today, someone- either you or one of your team members- is sweating. If you have ecommerce clients, your team has been sprinting for weeks to get assets approved, campaigns loaded, and fires put out. Even if you don’t do ecomm, the sheer gravitational pull of Q4 deadlines has likely pushed your...